Terms & conditions

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The terms and conditions set out below will apply to credit extended by Amazonia (Aust) Pty Ltd ACN 134 207 364(Amazonia) (Terms & Conditions) and the signed Credit Application will be evidence of the Customer’s agreement to these Terms & Conditions.


Amazonia means Amazonia (Aust) Pty Ltd ACN 134 207 364 its successors and assigns or any person acting on behalf of and with the authority of Amazonia;

Application means the application for credit completed and signed by the Customer and accepted by Amazoniaincluding the terms of any guarantee and attached to these Terms & Conditions;

CCA means the Competition and Consumer Act 2010 (Cth) as amended;

Customer means the Customer (or any person acting on behalf of and with the authority of the Customer) as described on any Application or other form as provided by Amazoniato the Customer;

Guarantor means that person (or persons) who agrees to be liable for the debts of the Customer on a principal debtor basis as set out in the Application;

Goods mean all Goods supplied by Amazoniato the Customer and are as described on the invoices, quotation, order or any other forms as provided by Amazoniato the Customer;

parties means the Customer, Amazoniaor the Guarantor and party means any of them;

PPSA means the Personal Property Securities Act 2009 (Cth) as amended;

PPSR means the Personal Property Securities Register; and

Price means the Price payable for the Goods as agreed between Amazoniaand the Customer in accordance with clause 3 of the Terms & Conditions.


The Customer acknowledges that the supply of Goods on credit will not take effect until the Customer has completed the Application with Amazonia and it has been approved with a credit limit established for the account.

In the event that the supply of Goods request exceeds the Customer’s credit limit and/or the account exceeds the payment terms, Amazonia reserves the right to refuse delivery.

Any instructions received by Amazonia from the Customer for the supply of Goods and/or the Customer’s acceptance of Goods supplied by Amazonia will constitute acceptance of the Terms & Conditions.

Where more than one (1) Customer has entered into these Terms & Conditions, each Customer will be jointly and severally liable for all payments of the Price and any other monies payable pursuant to the Terms & Conditions.

Upon acceptance of these Terms & Conditions by the Customer the Terms & Conditions are binding and can only be amended with the written consent of Amazonia or as set out in these Terms & Conditions.

The Customer will give Amazonia not less than fourteen (14) days prior written notice of any proposed change of ownership of the Customer or any change in the Customer’s name and/or any other change in the Customer’s details (including but not limited to, changes in the Customer’s address, facsimile number, or business practice). The Customer will be liable for any loss incurred by Amazonia as a result of the Customer’s failure to comply with this clause.

Goods are supplied by Amazonia only on the Terms & Conditions to the exclusion of anything to the contrary in the terms of the Customer’s order notwithstanding that any such order is placed on terms that purport to override these Terms & Conditions.


Any order received by Amazonia from the Customer must be in writing and specify the following:

the date of the order;

particulars of the Goods ordered;

the preferred place for delivery;

the Price of the Goods; and

any other information which Amazonia may reasonably request the Customer to provide from time to time.

Amazonia may decline any order received from the Customer in writing within three (3) business days of receipt of the order at Amazonia’s sole discretion. Any order not declined pursuant to this clause shall be deemed accepted by Amazonia.

Any order placed by the Customer cannot be varied or withdrawn without prior written consent from Amazonia.

Price and Payment

At Amazonia’s sole discretion the Price will be either:

as indicated on invoices provided by Amazonia to the Customer in respect of Goods supplied; or

Amazonia’s current price at the date of delivery of the Goods according to Amazonia’s current Price list.

Amazonia will provide a copy of the price list if requested by the Customer. All prices published in the price list are subject to alteration or withdrawal without notice.

Amazonia may request payment by the Customer of a non-refundable deposit prior to the supply or delivery of the Goods.

Amazonia may, in its sole discretion, require payment of the Price by the Customer either prior to or on delivery of the Goods.

Time for payment for the Goods will be of the essence and will be stated on the invoice for the supply of the Goods by Amazonia to the Customer.  If no time is stated then payment of an invoice will be due thirty (30) days following the date of invoice.

Payment of the Price must be made by cash, bank cheque, credit card, direct credit, or by any other method as agreed to between the Customer and Amazonia.  Any payment of the Price by credit card will incur a surcharge of up to three percent (3%) of the Price.

Unless otherwise stated, GST and other taxes and duties that may be applicable will be added to the Price except when they are expressly included in the Price.

Delivery of Goods

At Amazonia’s sole discretion delivery of the Goods will take place when:

the Customer takes possession of the Goods at Amazonia’s address; or

the Customer takes possession of the Goods at the Customer’s nominated address (in the event that the Goods are delivered by Amazonia or Amazonia’s nominated carrier); or

the Customer’s nominated carrier takes possession of the Goods in which event the carrier will be deemed to be the Customer’s agent.

At Amazonia’s sole discretion the costs of delivery are:

in addition to the Price; or

included in the Price; or

for the Customer’s account,

and Amazonia will advise the Customer of the costs of delivery.

The Customer will make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. In the event that the Customer is unable to take delivery of the Goods as arranged, Amazonia will be entitled to charge a reasonable fee for redelivery.

Delivery of the Goods to a third party nominated by the Customer is deemed to be delivery to the Customer for the purposes of these Terms & Conditions.

Amazonia may, in its sole discretion, deliver the Goods by separate installments. Each separate installment will be invoiced by Amazonia and paid by the Customer in accordance with these Terms & Conditions.

The Customer will take delivery of the Goods tendered notwithstanding that the quantity so delivered will be either greater or lesser than the quantity purchased provided that:

such discrepancy in quantity will not exceed five percent (5%); and

the Price will be adjusted pro rata to the discrepancy.

Where the Customer expressly requests Amazonia to either:

leave Goods outside Amazonia’s nominated business premises for collection; or

to deliver the Goods to an unattended location,

such Goods will be left at the nominated location at the Customer’s sole risk

The failure of Amazonia to deliver will not entitle either party to treat these Terms & Conditions as repudiated.

Amazonia will not be liable for any loss or damage whatsoever due to failure by Amazonia to deliver the Goods (or any of them) promptly or at all, where due to circumstances beyond the control of Amazonia.


Amazonia and the Customer agree that ownership of the Goods will not pass until:

the Customer has paid Amazonia all amounts owing for the particular Goods; and

the Customer has met all other obligations due by the Customer to Amazonia in respect of all contracts between Amazonia and the Customer.

Amazonia’s title or rights in the Goods will continue until any form of payment by a Customer has been received, honoured, cleared or acknowledged by Amazonia.

The parties acknowledge and agree as follows:

where practicable the Goods will be kept separate and identifiable until Amazonia has received payment and all other obligations of the Customer are met;

until such time as ownership of the Goods passes from Amazonia to the Customer, Amazonia may give notice in writing to the Customer to return the Goods or any of them to Amazonia. Upon such notice the rights of the Customer to obtain ownership or any other interest in the Goods will cease;

Amazonia will have the right of stopping the Goods in transit whether or not delivery has been made;

if the Customer fails to return the Goods to Amazonia then Amazonia or Amazonia’s agent may (as the invitee of the Customer) enter upon and into land and premises owned, occupied or used by the Customer, or any premises where the Goods are situated and take possession of the Goods;

the Customer is only a bailee of the Goods and until such time as Amazonia has received payment in full for the Goods then the Customer will hold any proceeds from the sale or disposal of the Goods, up to and including the amount the Customer owes to Amazonia for the Goods, on trust for Amazonia;

the Customer will not charge the Goods in any way nor grant nor otherwise give any interest in the Goods while they remain the property of Amazonia;

Amazonia may issue proceedings to recover the Price of the Goods sold notwithstanding that title to the Goods may not have passed to the Customer; and

until such time that ownership in the Goods passes to the Customer, if the Goods are converted into other products, the parties agree that Amazonia will be the owner of the end products.


Notwithstanding clause 6, all risk for the Goods passes to the Customer on delivery of the Goods in accordance with these Terms & Conditions.

If any of the Goods are damaged or destroyed following delivery but prior to title passing to the Customer, Amazonia is entitled to receive all insurance proceeds payable for the Goods. The Customer will be liable for any claim processing fee.

The production of these Terms & Conditions by Amazonia is sufficient evidence of Amazonia’s rights to receive the insurance proceeds without the need for any person dealing with Amazonia to make further enquiries.


Subject to Amazonia’s statutory obligations under the CCA the following provisions apply:

2.1.1Amazonia’s liability for a breach of a condition or warranty implied by Pt 3–2 Div 1 of the CCA is limited to:

(i) in the case of goods, any one (1) or more of the following:

(A) the replacement of the Goods or the supply of equivalent goods;

(B)the repair of the Goods;

(C)the payment of the cost of replacing the Goods or of acquiring equivalent goods;

(D)the payment of the cost of having the Goods repaired; or

(ii) in the case of services:

(A)the supplying of the services again; or

(B)the payment of the cost of having the services supplied again.

2.1.2Subject to Amazonia’s statutory obligations under the CCA and except as provided in these Terms & Conditions, all express and implied warranties, guarantees and conditions under statute or general law as to merchantability, description, quality, suitability or fitness of goods for any purpose or as to design, assembly, installation, materials or workmanship or otherwise are expressly excluded.

2.1.3Amazonia is not liable to the Customer for any physical or financial injury, loss or damage or for consequential loss or damage of any kind arising out of the supply, layout, assembly, installation or operation of and Good or arising out of our negligence or in any way whatsoever.

Amazonia’s liability under s274 of the CCA is expressly limited to a liability to pay the Customer an amount equal to:

(i)the cost of replacing the Goods;

(ii)the cost of obtaining equivalent Goods; or

(iii)the cost of having the Goods repaired,

whichever is the lowest amount.


In this clause:

financing statement has the meaning given to it by the PPSA;

financing change statement has the meaning given to it by the PPSA;

security agreement means the security agreement under the PPSA created between the Customer and Amazonia by these Terms & Conditions; and

security interest has the meaning given to it by the PPSA.

Upon assenting to these Terms & Conditions in writing the Customer acknowledges and agrees that these Terms & Conditions:

constitute a security agreement for the purposes of the PPSA; and

create a security interest in:

all Goods previously supplied by Amazonia to the Customer (if any);

all Goods that will be supplied in the future by Amazonia to the Customer.

The Customer undertakes to:

promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which Amazonia may reasonably require to:

register a financing statement or financing change statement in relation to a security interest on the PPSR;

register any other document required to be registered by the PPSA; or

correct a defect in a statement referred to in clause clause;

indemnify, and upon demand reimburse, Amazonia for all expenses incurred in registering a financing statement or financing change statement on the PPSR or releasing any Goods charged thereby;

not register a financing change statement in respect of a security interest without the prior written consent of Amazonia;

not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods in favour of a third party without the prior written consent of Amazonia; and

immediately advise Amazonia of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales.

Amazonia and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these Terms & Conditions.

The Customer hereby waives its rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.

The Customer waives its rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.

Unless otherwise agreed to in writing by Amazonia, the Customer waives its right to receive a verification statement in accordance with section 157 of the PPSA.

The Customer will unconditionally ratify any actions taken by Amazonia under clause 9.3 , clause 9.4 and clause 9.5.


The Customer shall inspect the Goods on delivery and shall within seven (7) days of delivery (time being of the essence) notify Amazonia of any alleged defect, shortage in quantity, damage or failure to comply with the description or quotation.

The Customer shall afford Amazonia an opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way.

If the Customer shall fail to comply with this clause the Goods shall be presumed to be free from any defect or damage.

For defective Goods, which Amazonia has agreed in writing that the Customer is entitled to reject, the Amazonia’s liability is limited to either (at Amazonia’s discretion) replacing the Goods or repairing the Goods except where the Customer has acquired Goods as a consumer within the meaning of the CCA or the Fair Trading Acts of the relevant state or territories of Australia, and is therefore also entitled to, at the consumer’s discretion either a refund of the purchase price of the Goods, or repair of the Goods, or replacement of the Goods (as set out in clause 8).


Returns of a Good will only be accepted provided that:

the Customer has complied with the Terms & Conditions; and

Amazonia has agreed in writing to accept the return of the Goods; and

the Goods are returned at the Customer’s cost within seven (7) days of the delivery date; and

the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances.

Amazonia will not be liable for defects or the deterioration of Goods which, in the opinion of Amazonia, have been caused by careless or improper handling, negligence, misuse or non-adherence to storage and handling requirements.

Amazonia will not accept the return of Goods for credit.

Non-stocklist items or Goods made to the Customer’s specifications are under no circumstances acceptable for credit or return.


Interest on overdue invoices will accrue daily from the date when payment becomes due, until the date of payment, at a rate of fifteen percent (15%) per annum (and at Amazonia’s sole discretion such interest will compound monthly) after as well as before any judgment.

In the event that the Customer’s payment is dishonoured for any reason, the Customer will be liable for any dishonour fees incurred by Amazonia.

If the Customer defaults in payment of any invoice when due, the Customer will indemnify Amazonia from and against all costs and disbursements incurred by Amazonia in pursuing the debt including legal costs on a solicitor and own Customer basis and Amazonia’s collection agency costs.

Without prejudice to any other remedies Amazonia may have, if at any time the Customer is in breach of any obligation (including those relating to payment) Amazonia may suspend or terminate the supply of Goods to the Customer and any of its other obligations under the Terms & Conditions. Amazonia will not be liable to the Customer for any loss or damage the Customer suffers because Amazonia has exercised its rights under this clause.

Without prejudice to Amazonia’s other remedies at law, Amazonia will be entitled to cancel all or any part of any order of the Customer which remains unfulfilled and all amounts owing to Amazonia will, whether or not due for payment, become immediately payable in the event that:

any money payable by the Customer to Amazonia becomes overdue, or in Amazonia’s opinion, the Customer will be unable to meet its payments as they fall due; or

the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or

a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer.


Amazonia may cancel any order to which these Terms & Conditions apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Customer. On giving such notice Amazonia will repay to the Customer any sums paid in respect of the Price. Amazonia will not be liable for any loss or damage whatsoever arising from such cancellation.

In the event that the Customer cancels delivery of Goods, the Customer will be liable for any loss incurred by Amazonia (including, but not limited to, any loss of profits) up to the time of cancellation.

Cancellation of orders for Goods made to the Customer’s specifications or non-stocklist items will definitely not be accepted, once production has commenced.

Privacy Act 1988

The Customer and/or the Guarantors acknowledge and agree that:

the Amazonia’s Privacy Policy and Credit Reporting Policy (as may be amended from time to time) is as set out on Amazonia’s website located at; and

the Customer and the Guarantors have familiarised themselves with the terms of these policies.



any provision of these Terms & Conditions will be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions will not be affected, prejudiced or impaired;

any provisions of these Terms & Conditions are inconsistent with the PPSA, the PPSA will prevail to the extent of that inconsistency.

These Terms & Conditions and any contract to which they apply will be governed by the laws of Queensland and are subject to the jurisdiction of the courts of Queensland.

To the extent permitted by law:

Amazonia will be under no liability whatsoever to the Customer for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by Amazonia of these Terms & Conditions;

In the event of any breach of this contract by Amazonia the remedies of the Customer will be limited to damages which under no circumstances will exceed the Price of the Goods.

The Customer will not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Customer by Amazonia nor to withhold payment of any invoice because part of that invoice is in dispute.

Amazonia may license or sub-contract all or any part of its rights and obligations without the Customer’s consent.

The Customer agrees that Amazonia may review these Terms & Conditions at any time. If, following any such review, there is to be any change to these Terms & Conditions, then that change will take effect from the date on which Amazonia notifies the Customer of such change. The Customer will be under no obligation to accept such changes except where Amazonia supplies further Goods to the Customer and the Customer accepts such Goods.

Neither party will be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.

The failure by Amazonia to enforce any provision of these Terms & Conditions will not be treated as a waiver of that provision, nor will it affect Amazonia’s right to subsequently enforce that provision.

The following terms and conditions apply to all Amazonia EU competitions.

Specific directions for entering, prizes awarded, and any additional terms and conditions for specific competitions will be stated on each individual competition page.

Amazonia EU is the promoter of this competition.

Entrants may enter the competition by following the specific directions outlined on the competition posts.

No purchase is necessary to enter this competition.

Only entries submitted in accordance with the directions outlined on the competition page will be eligible for the competition.

Only one entry per person will be accepted into this competition.

The competition is open to all residents of Europe aged 18 years and over only, excluding employees and relatives of employees of Amazonia EU, Squalan, or of its respective parent, subsidiary of affiliated companies, or of any other person or entity connected with the competition.

All entrants acknowledge and agree that if the Promoter determines that an entry does not meet eligibility requirements for any reason, the Promoter may, at its sole discretion, remove a submission from the competition.

The prize is as stated on the competition page and is non-transferable. No cash alternatives will be offered.

Closing date for entries is as stated on the competition page. Unless otherwise stated, entries must be received by the closing date.

In order to be eligible for the prize, entrants must provide details as requested by Amazonia EU. All personal details will be processed in accordance to our privacy policy.

The Promoters decision in respect of all competition winners is final and no correspondence will be entered in respect of any such decision.

Amazonia has the right to select alternative winners if:

The winner is ineligible to enter the competition

The winner is under 18

Amazonia is unable to contact a winner within 24 hours of the closing date for entries

If the overall winner cannot be contacted within 24 hours of the announcement of the winner, an alternative winner will be selected from the remaining finalists.

No responsibility can be accepted by the Promoter for entries lost, delayed, misdirected, damaged or undelivered.

The Promoter is not responsible for any technical errors in communications networks, internet access or other prevention of entry to the competition.

By entering the competition, entrants agree to be bound by these terms and conditions.

The Promoter reserves the right to withdraw or amend this competition in the event of any unforeseen circumstances outside its reasonable control with no liabilities to any entrants, the winner or a third party.

In the event of a dispute concerning who submitted an entry, the entry will be deemed to have been submitted by the authorised account holder of the IP address from which the entry made. The “authorised account holder” is the natural person to whom an IP address is assigned by an Internet access provider, online service provider or other organization (e.g., business, educational institution, etc.) responsible for IP addresses.

By submitting an entry, you grant the Promoter and its partners the right to use information and content provided by you for publicity and institutional promotional purposes to the extent permitted by law.

You understand and agree that the Promoter may request more information from you for such purposes should you win the prize.

The winner agrees to participate in such reasonable publicity as may be requested by the Promoter and their partners.

Entrants agree that the Promoter and related individuals or entities as well as our sponsors shall not be liable for losses or injuries of any kind resulting from acceptance of prize(s), participation in the contest, individual, joint or collective technical malfunctions of the telephone network and/or transmission line, computer on-line system, computer dating mechanism, computer equipment, hardware and/or software, or any delay or distortion of an entry resulting from data transmissions that are garbled, incomplete, misdirected, lost, mutilated, delayed, corrupted, mechanically duplicated, illegible or otherwise not in compliance with these official rules.

This agreement, the promotion and all matters connected with or arising from them are governed by and shall be construed in accordance with the laws of Ireland.

This promotion is in no way sponsored, endorsed or administered by or associated with any social media or traditional media platforms it may be promoted through.

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